Right of revocation (Download 40 kb)

(1) Information about the right of revocation

Consumers as defined in § 13 BGB have a right of revocation. Consumer as stated in German law § 13 BGB is a natural person concluding a legal transaction with a purpose that is neither related to the exercise of their commercial nor independent professional activity.

Instructions on the right of revocation for consumers

Right of revocation

You can revoke your contractual statement within 14 days without indicating the reasons in writing (e.g. letter, fax, e-mail) or – if the product is in your possession before the expiration of the term – by returning the delivered product. The term begins upon receipt of these instructions in writing, but not before receipt of the products by recipient (if similar goods are delivered on a recurring basis, then not before receipt of the first partial delivery) and not before fulfillment of our information obligations as stated in article 246 § 2 in combination with § 1 section 1 and 2 EGBGB and our obligations according to § 312g section 1 sentence 1 BGB in combination with article 246 § 3 EGBGB. To keep the term of revocation, the revocation has to be postmarked in time. Send the revocation to:

Eurotech Networks GmbH
Managing Director: Jürgen Leichsenring
Lärchenstrasse 77
65933 Frankfurt, Germany

Fax: 069-75084896
E-Mail: info@apartline.de

Consequences of revocation
In the event of an effective revocation, the services received on both sides are to be refunded and any use taken from them (e.g., interest) returned. If the customer cannot refund the received service and use (e.g., advantage of use) entirely or partially or he or she can refund it only in a deteriorated condition, you must possibly provide compensation equal to the value to the respective extent of the advantage of use. You only have to compensate for the deteriorated condition and for use if the use or deteriorated condition is due to a handling of the item in a way that extends beyond examination of its properties and function. „Examination of the properties and function“ would be equivalent to testing and trying the item as one would in a brick and mortar retail store. Items that can be sent as a package may be returned at our risk. You must bear the expense of the return shipment if the goods delivered correspond to those ordered and if the price of the returnable goods does not exceed EUR 40.00 or, if the price is higher, if you have not yet effected counterperformance or paid a contractually agreed installment by the date of cancellation. Otherwise, the return shipment shall be free of charge.
Items that cannot be sent as a package will be picked up at your address. Obligations to compensate payments have to be fulfilled within 30 days. The term begins with the date you send your notice of revocation or the item; for us, it begins with receipt of same

- End of instructions of revocation-

(2) Noncommittal advice for the case of revocation
Please do not return the items without postage paid. We will reimburse the postage to you beforehand upon request, provided you are not liable to pay for them. Please contact us about details before shipping your returns.